QES builds and supports secure digital solutions for a diverse range of public and private sector clients, the existing platform was outdated and difficult to navigate for first-time users.
Starting off with a Heuristic Review to understand what the challenges are to the platform, working then with stakeholders to define what could be achieved in the timeframe allowed for working lean.
A full redesign was undertaken using a new component-based design system using Adobe XD to align with the existing UX team to create a responsive design built on a 12-column grid for scaleability.
Designs were user tested and iterated to refine the journeys around navigation and search, Stakeholder reviews were held every week for business approval.
Working closely with an offshore development team the project was delivered on time and on budget and tracking software was installed upon recommendation for continual improvement.